
Shipping & Returns Policy
Our Shipping and Returns Policy – SaloneMart is designed to ensure your satisfaction and peace of mind when ordering imported goods in Sierra Leone.
Delivery Timeframes
Orders typically arrive within 3–7 business days in Freetown and 7–14 days for other regions…
Shipping and Returns Policy – SaloneMart: Returns & Refunds
If your item arrives damaged or incorrect, please contact our support within 7 days…
Shipping Policy
We proudly deliver across Sierra Leone. Orders are processed within 1-2 business days.
- Freetown: Delivery within 1–3 business days
- Other Regions: Delivery within 5–7 business days
- Delivery Partners: GIG Logistics, LeonePost
- Shipping Fee: Flat rate or calculated at checkout
Return & Refund Policy
Your satisfaction is our priority. If you’re not happy with a product, you can return it within 7 days.
- Items must be unused and in original condition
- Refunds issued as store credit or original payment
- Return shipping cost is covered by the customer (unless item is faulty)
- Email us at [email protected] to initiate a return
For international shipping standards, please refer to the Universal Postal Union Guidelines.