Terms & Conditions

Welcome to the SalMart Terms and Conditions

By using this website and our services, you agree to comply with the SalMart Terms and Conditions outlined below. Please read them carefully to understand your rights and obligations when using our platform.

1. General

SalMart is an online marketplace connecting customers and businesses in Sierra Leone with international and local vendors offering tools, electronics, home goods, food, and more. These terms apply to all users of the website.

2. Orders & Payments

We offer all prices in USD and Leones where applicable. And, we process our orders through secure payment methods. Once we confirm your payment, you’ll receive an order confirmation via email.

3. Shipping & Delivery

We work with trusted logistics partners and vendors to ensure timely delivery. Shipping times vary by product and supplier. For more details, visit our Shipping & Returns Policy.

4. Returns & Refunds

Customers may request returns or exchanges in accordance with our Returns Policy. Refunds may be issued after inspection of returned goods.

5. Vendor Responsibility

Products are offered by third-party vendors. SalMart is not liable for the accuracy of product listings. Vendors must adhere to our marketplace standards and fulfill orders as advertised.

To understand your rights as a customer, you may also visit the FTC’s Online Consumer Rights Guide.

6. Privacy & Data Use

We collect your data in accordance with our Privacy Policy. We do not sell or share your information without consent.

For more information on how we handle data and returns, please review our Privacy Policy and Shipping & Returns Policy.

7. Account Access

Users are responsible for maintaining the confidentiality of their account credentials. Suspicious activity should be reported immediately to [email protected].

Account Responsibility

Users are responsible for maintaining the confidentiality of their account and password and for restricting access to their device. SalMart is not liable for any unauthorized use of your account.

Limitation of Liability

SalMart is not responsible for damages or losses that result from the use or inability to use the website, including delays or service interruptions beyond our control.

8. Modifications

SalMart may update these terms without notice. Changes will take effect once posted to this page.